Multiple vulnerabilities in OTRS
| Risk | Low |
| Patch available | YES |
| Number of vulnerabilities | 3 |
| CVE-ID | CVE-2022-39051 CVE-2022-39050 CVE-2022-39049 |
| CWE-ID | CWE-94 CWE-79 |
| Exploitation vector | Network |
| Public exploit | N/A |
| Vulnerable software Subscribe |
OTRS Web applications / Other software |
| Vendor |
Security Bulletin
This security bulletin contains information about 3 vulnerabilities.
1) Code Injection
EUVDB-ID: #VU67155
Risk: Low
CVSSv3.1: 5.9 [CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C]
CVE-ID: CVE-2022-39051
CWE-ID:
CWE-94 - Improper Control of Generation of Code ('Code Injection')
Exploit availability: No
DescriptionThe vulnerability allows a remote user to execute arbitrary code on the target system.
The vulnerability exists due to improper input validation in Template Toolkit. A remote administrator can trick a victim to install an unverified 3th party package and execute arbitrary code on the target system.
Successful exploitation of this vulnerability may result in complete compromise of vulnerable system.
MitigationInstall updates from vendor's website.
Vulnerable software versionsOTRS: before 8.0.25
External linkshttp://otrs.com/release-notes/otrs-security-advisory-2022-12/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated privileged user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
2) Stored cross-site scripting
EUVDB-ID: #VU67157
Risk: Low
CVSSv3.1: 5.6 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2022-39050
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: No
DescriptionThe disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in customer information. A remote user can inject and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
MitigationInstall updates from vendor's website.
Vulnerable software versionsOTRS: before 8.0.25
External linkshttp://otrs.com/release-notes/otrs-security-advisory-2022-11/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
3) Cross-site scripting
EUVDB-ID: #VU67158
Risk: Low
CVSSv3.1: 4.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N/E:U/RL:O/RC:C]
CVE-ID: CVE-2022-39049
CWE-ID:
CWE-79 - Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
Exploit availability: No
DescriptionThe disclosed vulnerability allows a remote attacker to perform cross-site scripting (XSS) attacks.
The vulnerability exists due to insufficient sanitization of user-supplied data in Admin Interface. A remote user can trick the victim to follow a specially crafted link and execute arbitrary HTML and script code in user's browser in context of vulnerable website.
Successful exploitation of this vulnerability may allow a remote attacker to steal potentially sensitive information, change appearance of the web page, perform phishing and drive-by-download attacks.
MitigationInstall updates from vendor's website.
Vulnerable software versionsOTRS: before 8.0.25
External linkshttp://otrs.com/release-notes/otrs-security-advisory-2022-10/
Q & A
Can this vulnerability be exploited remotely?
Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.
Is there known malware, which exploits this vulnerability?
No. We are not aware of malware exploiting this vulnerability.
