Vulnerability identifier: #VU69872

Vulnerability risk: Medium

CVSSv3.1: 7.7 [CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H/E:U/RL:O/RC:C]

CVE-ID: CVE-2022-40772

CWE-ID: CWE-264

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
Zoho ManageEngine ServiceDesk Plus MSP
Server applications / Other server solutions
Zoho ManageEngine SupportCenter Plus
Server applications / Conferencing, Collaboration and VoIP solutions

Vendor: Zoho Corporation

Description

The vulnerability allows a remote user to escalate privileges on the system.

The vulnerability exists due to improper input validation within the generateSQLReport function, which leads to security restrictions bypass and privilege escalation.

Mitigation
Install updates from vendor's website.

Vulnerable software versions

Zoho ManageEngine ServiceDesk Plus MSP: 8000 - 10608

Zoho ManageEngine SupportCenter Plus: 11000 - 11024

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External links
http://manageengine.com
http://www.manageengine.com/products/service-desk-msp/cve-2022-40772.html
http://www.zerodayinitiative.com/advisories/ZDI-22-1613/

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote authenticated user via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.