SB2018100405 - OpenSUSE Linux update for otrs
Published: October 4, 2018
Breakdown by Severity
- Low
- Medium
- High
- Critical
Description
This security bulletin contains information about 3 vulnerabilities.
1) Improper access control (CVE-ID: CVE-2018-14593)
CWE-ID: CWE-284 - Improper Access Control
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
The vulnerability allows a remote attacker to gain unauthorized access to sensitive information.
The vulnerability exists due to improper access control restrictions when accessing certain URL. A remote authenticated attacker with agent privileges can escalate privileges and gain access to otherwise restricted functionality.
2) Input validation error (CVE-ID: CVE-2018-16586)
CWE-ID: CWE-20 - Improper input validation
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:L/VA:N/SC:N/SI:N/SA:N/E:U/U:Clear
The vulnerability allows a remote non-authenticated attacker to manipulate data.
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.
3) Input validation error (CVE-ID: CVE-2018-16587)
CWE-ID: CWE-20 - Improper input validation
CVSSv4: CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/U:Green
The vulnerability allows a remote non-authenticated attacker to manipulate data.
In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.
Remediation
Install update from vendor's website.