#VU51870 Insufficient Entropy in OTRS - CVE-2020-1773
Published: March 27, 2020 / Updated: April 1, 2021
Vulnerability identifier: #VU51870
Vulnerability risk: High
CVSSv4.0: CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/U:Amber
CVE-ID: CVE-2020-1773
CWE-ID: CWE-331
Exploitation vector: Remote access
Exploit availability:
No public exploit available
Vulnerable software:
OTRS
OTRS
Software vendor:
otrs.org
otrs.org
Description
The vulnerability allows a remote authenticated user to read and manipulate data.
An attacker with the ability to generate session IDs or password reset tokens, either by being able to authenticate or by exploiting OSA-2020-09, may be able to predict other users session IDs, password reset tokens and automatically generated passwords. This issue affects ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS; 7.0.15 and prior versions.
Remediation
Install update from vendor's website.