#VU96465 Use of hard-coded credentials in Web Help Desk - CVE-2024-28987


| Updated: 2025-04-25

Vulnerability identifier: #VU96465

Vulnerability risk: Critical

CVSSv4.0: 9.3 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:A/U:Red]

CVE-ID: CVE-2024-28987

CWE-ID: CWE-798

Exploitation vector: Network

Exploit availability: Yes

Vulnerable software:
Web Help Desk
Web applications / Other software

Vendor: SolarWinds

Description

The vulnerability allows a remote attacker to gain full access to vulnerable system.

The vulnerability exists due to presence of hard-coded credentials in application's code. A remote unauthenticated attacker can access the affected system using the hard-coded credentials.

Successful exploitation of this vulnerability may result in complete compromise of vulnerable system.

Mitigation
Install update from vendor's website.

Vulnerable software versions

Web Help Desk: 12.1 - 12.8.3 HF 1


External links
https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28987


Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

Yes. This vulnerability is being exploited in the wild.


Latest bulletins with this vulnerability