#VU45201 Input validation error in OTRS - CVE-2008-7280

Vulnerability identifier: #VU45201

Vulnerability risk: Medium

CVSSv4.0: 2.7 [CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:N/VA:L/SC:N/SI:N/SA:N/E:U/U:Green]

CVE-ID: CVE-2008-7280

CWE-ID: CWE-20

Exploitation vector: Network

Exploit availability: No

Vulnerable software:
OTRS
Web applications / Other software

Vendor: otrs.org

Description

The vulnerability allows a remote non-authenticated attacker to perform service disruption.

Kernel/System/EmailParser.pm in PostmasterPOP3.pl in Open Ticket Request System (OTRS) before 2.2.7 does not properly handle e-mail messages containing malformed UTF-8 characters, which allows remote attackers to cause a denial of service (e-mail retrieval outage) via a crafted message.

Mitigation
Install update from vendor's website.

Vulnerable software versions

OTRS: 0.5 - 2.2.5

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External links
https://bugs.otrs.org/show_bug.cgi?id=2934
https://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

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Q & A

Can this vulnerability be exploited remotely?

Yes. This vulnerability can be exploited by a remote non-authenticated attacker via the Internet.

Is there known malware, which exploits this vulnerability?

No. We are not aware of malware exploiting this vulnerability.